Business software
Search or browse for definitions related to the procurement, implementation and management of line of business software applications that are vital to running an enterprise.

ERP
Terms related to business, including definitions about project management and words and phrases about human resources, finance and vertical industries.
- What is a risk profile? Definition, examples and types
A risk profile is a quantitative analysis of the types of threats an organization, asset, project or individual faces.
- What is a change agent (agent of change)?
A change agent, or agent of change, is someone who promotes change and enables it to happen within any group or organization.
- What is segregation of duties (SoD)?
Segregation of duties (SoD) is an internal control mechanism designed to prevent errors and fraud by ensuring at least two individuals are responsible for the separate parts of any task.
HR management
- What is segregation of duties (SoD)?
Segregation of duties (SoD) is an internal control mechanism designed to prevent errors and fraud by ensuring at least two individuals are responsible for the separate parts of any task.
- What is team collaboration?
Team collaboration is a communication and project management approach that emphasizes teamwork, innovative thinking and equal participation to achieve objectives.
- What is talent management? Definition, basics and strategy
Talent management is a strategic approach organizations use to attract, develop, retain, and optimize employees.
Marketing and CX
Terms related to business software, including definitions about billing and words and phrases about supply chain, CRM, POS, ERP, accounting, payroll and inventory.
- What is the Sarbanes-Oxley Act? Definition and summary
The Sarbanes-Oxley Act of 2002 (SOX) is a federal law that established sweeping auditing and financial regulations for public companies.
- What are customer service and support?
Customer service is the support organizations offer to customers before, during and after purchasing a product or service.
- What is a remote desktop and how does it work?
A remote desktop is a program or an operating system feature that allows a user to connect to a computer in another location, see that computer's desktop and interact with it as if it were local.
Microsoft
Definitions for Microsoft Windows, including terms about bugs or es and words and phrases about Microsoft operating systems.
- What is the Windows Management Instrumentation Command-line (WMIC) utility?
The Windows Management Instrumentation Command-line (WMIC) utility is a command-line interface (CLI) for working with Windows Management Instrumentation (WMI), a Web-Based Enterprise Management (WBEM) framework for accessing and managing information about Windows computers in enterprise environments.
- What is Microsoft Windows Assessment and Deployment Kit (Windows ADK)?
The Microsoft Windows Assessment and Deployment Kit (Windows ADK) is a set of tools that IT professionals can combine to prepare, assess and launch image-based Windows deployments.
- What is Active Directory (AD)?
Active Directory (AD) is Microsoft's proprietary directory service that enables network admins to manage users, permissions and their access to networking resources.
Software applications
Definitions related to software applications, including tech terms about software programs for vertical industries and words and phrases about software development, use and management.
- What is Google Drive?
Google Drive is a cloud-based storage service that allows users to store and share files online.
- What is Google Docs?
Google Docs is a free web-based word processor that can be used to create, edit and store digital documents.
- What is the Joint Commission?
The Joint Commission is an independent, not-for-profit organization that administers voluntary accreditation and certification programs for healthcare organizations in the United States.