by Pivot
Tag: OSS
Archtop Fiber Makes BSS/OSS Vendor Selection
Champaign, Iliinois – February 27, 2023 – /PRNewswire/ – Communications Data Group (CDG) is pleased to announce that Archtop Fiber, a new fiber-based Internet Service Provider (ISP) serving residential and business customers across the Northeast, has…
AT&T Helped Develop 5G/Fiber Inventory System Available to Other Providers
AT&T and cloud platform provider ServiceNow are offering a way for communications service providers (CSPs) to manage 5G and fiber network inventory. AT&T provided strategic design and technical guidance for development of Telecom Network Inventory,…
Network Automation for Tomorrow: Modular, Cloud-based Systems
A fully automated network is the dream of every network operator, but achieving that goal is more difficult as networks grow larger and more complex. Gone are the days when a single monolithic software solution…
Increase Customer Satisfaction, Reduce Service Calls with NISC’s SmartHub Order Management
The signup process is critical, especially for a new customer. If the process is difficult to understand or requires a lot of time, the customer has a couple of options. They can try to call…
KUB Selects CHR Solutions to Help Manage Fiber Network
Houston, TX – October 12, 2022 – Knoxville Utilities Board (KUB) is partnering with CHR Solutions and Omnia 360™ to help manage its fourth utility, fiber broadband, as it brings high-speed internet, television, and phone…
CDG Introduces MBS Integration with CheckPoint Solutions
Champaign, IL – Communications Data Group (CDG) is pleased to announce the recent integration between CDG’s MBS consumer and enterprise billing and OSS solution and CheckPoint Solutions demand aggregation, marketing, and customer acquisition solutions for…
The Right CX Requires the Right Integrations
Running a broadband service provider operation today includes a complex web of backend systems that need to work in harmony. Getting all of the systems to work together is a symphony of sorts and requires…
How Outsourced Services Allow for Focus on Sales and Growth
Ambition: Since 1950, Green Hills Communications has been a key provider of local and long-distance phone services, cable TV, and high-speed internet solutions to business and residential customers across central Missouri. For 24×7 customer technical…
Broadband Software: Periodic Table of Broadband Tools
In this episode of the Broadband Bunch podcast, Joe and Pete chat about the interactive periodic table of broadband tools that live on the Broadband Bunch website.
Report: Service Providers Need to Upgrade Their 5G Business Support Systems
Ninety-eight percent of communications service providers (CSPs) say that they need to “alter” their business support systems (BSS) in order to take full advantage of emerging 5G monetization opportunities, according to a survey commissioned by…
Want to Improve CX? Think About OSS/BSS Transformation
Every service provider wants to do it. Some do it better than others. When done right, it can create a competitive advantage. What are we talking about? Improving the customer experience (CX). It is an…
CDG Introduces Calix Internet Usage Integration for MBS
October 13, 2021 – Champaign, IL – Communications Data Group (CDG) is pleased to announce the recent integration of Calix’s internet usage monitoring capabilities into CDG’s MBS consumer and enterprise billing and OSS solution. The…