Learning Microsoft Dynamics 365: The Basics (2019)
With Gini von Courter Liked by 2,533 usersDuration: 1h 46m Skill level: Beginner Released: 4/26/2019
Course details
Get started with Dynamics 365, the cloud-based customer relationship management (CRM) tool from Microsoft. In this course, instructor Gini von Courter takes you through the basics, providing the essential information you need to start leveraging this popular cloud service to power your business. After acquainting you with its user interface, record types, and business processes, Gini explains how to create records, track activities, and work with leads and opportunities in Dynamics 365. Plus, she shares insights on how to make use of dasards, reports, and charts.
Skills you’ll gain
Earn a sharable certificate
Share what you’ve learned, and be a standout professional in your desired industry with a certificate showcasing your knowledge gained from the course.
Showcase on your LinkedIn profile under “Licenses and Certificate” section
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Meet the instructor
Learner reviews
- Deep Thummar
Deep Thummar
Senior Associate Consultant (Domain Consulting Group) at Infosys || MBA (Energy & Infrastructure) || Mechanical Engineer
Contents
What’s included
- Test your knowledge 5 quizzes
- Learn on the go Access on tablet and phone
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