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Restrict access to a work type

You must have an administrator role in your project to do the things described on this page. Learn more about team-managed project roles.

Some tasks may contain sensitive or information. For example, to get their job done, software teams may require access to personally identifiable information (PII) or sensitive financial data. You can easily create a work type to estimate, prioritize, and track this type of sensitive or work. And, you can restrict who sees that type of work to specific roles in your project.

To restrict newly-created work types:

  1. If not already there, navigate to your team-managed Jira project.

  2. From the project’s sidebar, select Project settings > Work types.

  3. From the sidebar, select the work type that you want to restrict access to.

  4. Choose the lock icon at the top-right of the work type.

  5. Select the roles that can view new work items by default from the dropdown.

  6. Select Restrict.

Any newly create work items are restricted to the roles you’ve nominated. Previously-created work items are unaffected.

Roles that have permission to Restrict any work item can change a work item’s restriction while viewing it. Learn more about roles and permissions.

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